Frequently Asked Questions

Questions? Check out some of our answers.

01

HOW CAN I TRACK MY ORDER?

Once your order is shipped, you will receive a tracking number via email. You can also track your order through our website shapeup.com

03

WHERE CAN I BUY YOUR PRODUCTS?

Our products are available on our website and at select retail partners. We have a wide variety of products: including subscription meal prep plans, AI-backed subscription fitness programs, and our revolutionary chewing gum. For more information, see our Product Categories Page.

02

WHAT IS YOUR RETURN POLICY?

We accept returns within thirty days of purchase. Items must be unused and in original packaging. Returns must be first initiated through your order profile and must have a specified reason for return.

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